One of the critical skills of successful General Managers is not only a clear understanding of self, but the ability to quickly size up people that you meet in a business setting, and Identify ways to work with them. Whether they are new colleagues, a new boss, new clients or new staff- a good GM knows how to quickly find a way to build trust and empathy
Well, do you?
This is a two part question. Firstly, do you believe there is some external agency that decides your fate, and, secondly, can you influence this in some way? Some cultures immediately say yes, and others say no.
So how can you test for luck? Yes I know a very western approach- try to see if their is some objective foundation to luck!… Read more
I really had poor eQ when I first became a General Manager. I was promoted for my functional skills rather than my leadership or people skills and I really struggled in my first years.
Looking back, the one tip I’d wished I’d received is about the importance of eQ in developing a great team, and a simple means of assessing your own eQ and those of the people around you.… Read more
Prospective General Managers must have the requisite skills to bring the best individuals into their team, and hiring skills is an essential part of this.
I’ve written a few posts on interview techniques because I believe that there’s no one perfect way to interview. You interview style depends on the style and preference of the interviewer. Some hirers prefer to get a holistic view of the candidate, others want to dig deeply into the candidates performance, others prefer to take a group approach, still others use questionnaires and other formal means of assessing a candidates suitability.… Read more