The World in 2025

Earlier this year, private intelligence firm Strategic Forecasting, or Stratfor (www.stratfor.com) , recently published its Decade Forecast in which it projects the next 10 years of global political and economic developments.

While international analysts often try their hand at predicting the major events of the coming year, Stratfor believes that it’s identified the major trends of the next 10.

You can get a copy here.… Read more

Inside out or Outside in?

A new GM must focus on customers and growing and strengthening their business. One critical means to do this, is by focusing on customer experience and understanding how a customer experiences the business he runs, and in so doing generate insights to use to build a stronger business.

There are two way’s in which you can do this.

You can think Inside-out.… Read more

Do you have (the right) triggers?

I was listening to a very interesting podcast from Planet Money, I’m a year behind it was dated September 2014.

Why did I find it interesting, because it was about behaviour. And we’ve been discussing how to influence people’s behaviour for the past few weeks.

The Planet Money commentators mentioned that Charities had been able to raise US$1.4 Billion to help rebuild Haiti after the 2010 earthquake.… Read more