You’ve inherited what you consider a dysfunctional team, but what makes you think they are dysfunctional? We’re on our last leg now. The team trust one another, have productive meetings where positive conflict is mandated, share commitments and hold each other accountable… but a lack of focus on results can ruin a happy group.
One of the characteristics I find most lacking in new managers is resilience; the ability to bounce back when things don’t go as planned.
All too often the sight and sound of an irritated, dissatisfied, or angry boss or customer, drives many young managers to thoughts of resignation. But it doesn’t have to be this way. By building up your eQ skills focusing on resilience, your life will be made immeasurably happier.… Read more