applied know how
A key skill relevant to leaders at all levels is the ability to positively influence people in such a way that others follow you and act willingly —as opposed to complying because of the “authority” you hold from the organisation. We discussed this last week as we reviewed resistance to change and how to positively influence people in favour of change.… Read more
In the midst of the British and Irish Lions tour of New Zealand is like to reflect on one of the most successful Brand’s New Zealand has produced- the All Blacks.
Renowned in the wake of multiple World Cup failures as the game’s greatest chokers, the All Blacks in the last 10 years have gone to stunning lengths to fix the major psychological faults running through the team and management.… Read more
Life isn’t fair, and a great example of this is working with contractors.
As I have found in my working career, any task you take on in life is constrained by a lot of factors. How long will it take? How much will it cost? How good is the result? Almost always, you end up having to choose good results with regard to two of those factors and expect a bad result for the third one.… Read more
The case study
The young male Sales Rep (who could look like any of One Direction) pushed past the hefty amount of stock on display in the ‘Mom and Pop’ convenience store, nodded his head as he said hello to the “Boss” and went to met with the wife (or Lady Boss) sitting by the cash register. She smiled on seeing the young rep visit her again, she even blushed a little as he smiled sweetly.… Read more