Using our Scary, Wild, Outrageous and Threatening SWOT to create action

Last week I was inspired by a children’s book, today I’m inspired by a brilliant artist… more about Picasso at the end of this post. So we started, last week, by reframing the questions we ask of ourselves to create the raw materials for our business strategy the evergreen SWOT.

the essence of strategy is action not planning

Why I like SWOT is that not only is it essential in identifying what to take note of in the environment, but it also enables us to identify how we turn what can be a lifeless list into action.… Read more

The momentary joy of pushing buttons


Most products and services, almost everything we buy and use, has but one job—to make us feel better.

The fundamental reason we use technology of all sorts, from stone tools to the latest iPhone, is to improve our mood, our situation.

We can prove this- research documents the real impact of the placebo effect in medicine. But can we extend this to our everyday lives… are we made happier through the placebo effect in our lives?… Read more

Should I believe my Customers?

Is market research accurate?

I’ve been spending a little time dispelling some myths about marketing from the work of Prof. Byron Sharp, et al, and as a sideline, I’d like to talk about marketers and market research.

Is market research accurate- well it depends. As business leaders and marketers we spend a large part of our lives listening to customers, and typically the most effective means of doing this is through market research.  … Read more

How memorable is your brand?

I’ll continue thinking about brands, businesses and growth, by now considering measurement.

We know that to successfully grow brands you need to win the battle for mental availability in your consumers mind by creating a compelling expectation and the battle for physical availability on retail shelves y delivering a distinctive experience.

les marketing 1

So how can we measure mental availability, the quality and quantity of the consumers expectation?… Read more