Team Morale counts for everything GM7

The foundation of being a great General Manager is not your skill or focus, its your ability to bring together and bring the best out of a great team of people. In the seventh in our series I’ll discuss how to do that.

Ok I’m going to make a provocative statement, bear with me … good general managers do not really “do” anything.  … Read more

Trust others and learn how to be trusted GM2

This is the second post in transitioning to the role of General Manager

When managers move from a functional role, they  lose the shared identity they have had with the people who work with them. Moreover, general managers sometimes have to make decisions that may not seem to be in the best interests of their old departments. To ensure that there continues to be open and honest communication it is essential that the manager demonstrates fairness, openness and genuine respect.… Read more

What’s business trust

I’m off to Doha soon, and assisting a major client assist SME exporters enhance their performance.

One critical topic I’ll be engaging with our participants about is trust, and the role trust plays in business

Trust is a critical component of any successful business relationship. Whether it’s between employees, managers, customers, or partners, trust is essential for effective communication, collaboration, and decision-making.… Read more

What do we need to exit Covid?

The Un-Covid future… how are we going to transition from our current protective bubble wrap back into a hopefully more open world.

The Lancet identifies five critical steps to rational exit. With four identifying administrative capabilities, the skills/ resources that underpin the authorities’ power and influence within the community
• ability to track infection status
• public health capacity
• health system capacity
• border control

The fifth, importantly focuses on Community engagement and our trust in the authorities to do the job and supporting and reinforcing our compliance with their plans.… Read more

What i have learnt from facilitating the Everest Simulation for Executive learners.

Covid-19 lockdown has provided me with more opportunities than normal to think.  As someone paid to assist professional managers learn, I’ve taken this opportunity to reconsider my own learning journey and to reconsider when in my career “training” would have given me real insight not gained from “experience”… and then to apply this to my executive engagements and try to rethink how I would have approached my own personal learning.… Read more