applied know how
I facilitate many change management learning sessions and have the opportunity to engage with a wide range of managers tasked with enabling change. Almost unanimously their experiences have not been good. Over the next 12 weeks, I’ll share what I believe are the key topics within change and how to use these insights to propel your change management program.
In the first paper, I’ll focus on the MOST CRITICAL issue… starting with WHY.… Read more
Over the past 35 years, I have navigated the waters of organizational change, experiencing firsthand the formidable challenges it presents. This journey has not only shaped my understanding but also highlighted some critical insights into why change efforts so often fail.
The case of J.C. Penney highlights how inherent inefficiencies can make effective change impossible, despite recognizing the need for transformation.… Read more
Today, an emphasis on retaining talent is critical. Stay Interviews stand out as a critical means of retention because of their simplicity yet effectiveness.
It was less of an issue when I was in management, but honestly this is a superb tool that I was never introduced to nor used. So my views here are based on research and discussion with others who have started using Stay Interviews.… Read more
The concept of adult education, or andragogy, is continuously evolving, reflecting the dynamic interplay between relevance, emotion, and stress levels in learning experiences. The book “Make It Stick” and similar theories underscore the importance of these variables, suggesting that optimal learning occurs when content is not just relevant but also emotionally engaging and mildly stressful. In this vein, experiential learning and learning through games emerge as powerful modalities.… Read more
In a typical business environment, the need for robust “sights”—foresight, insight, and cross-sight—often arises from market disruptions, competitive pressure, and growth stagnation. These “sights” become critical tools for executives aiming to navigate challenges and capitalize on opportunities. Whether it’s leveraging unique assets to fend off competitors or reevaluating strategy due to market changes, these guiding perspectives are essential for informed decision-making and sustainable growth.… Read more