3 tips to improve your companies culture

My old work colleagues are occasionally complaining about the culture in their new place of work. I listen, empathise and then disagree with them.

Culture is what you make of it, good or bad… do something don’t complain. While I agree that an internal culture is based on a foundation laid out by employers, it is up to employees to make it thrive.… Read more

What does “act professionally” really mean?

I often hear new managers give their team members the advice that they should act “more professionally”. I am always curious what they specifically mean by this.

I have done it myself and been guilty of un-actionable feedback.

Here’s my take on what acting professionally means to me.

1. Pay attention to the cultural norms in your organisation, and follow them.Read more

How aligned are you with your customers?

When I spoke with Raymond, he was confused.  “I thought he was ready to commit to the order” he said, “but when I presented the final promotional contract, he said he was still considering another offer”.

Raymond and his buyer obviously weren’t aligned in their separate perceptions of where they were in the buyer-seller journey.

Most of the reasons sales fall through is that the sellers perceptions and a buyers willingness to commit are misaligned.… Read more

Your search for your next career

I have several experienced friends, who have left employment either voluntarily or not, before having secured their next role.  In the current environment, it can be challenging to make that ideal next connection and your next career move.

Here are some tips on how to ensure your continued employability after reviewing how we typically fill job openings as an insight on where to place your search emphasis.… Read more

Communication tips with DISC

Working with people is the hardest part of any job, and effectively communicating with people certainly for me, the hardest part of this relationships. Any assistance in enhancing communication effectiveness is worthwhile, i hope.

As a certified DISC practitioner I believe this this tool is valuable to enable people to arrange their thinking and communication behaviour. But  DISC could be initially difficult for people to understand.… Read more