How aligned are you with your customers?

When I spoke with Raymond, he was confused.  “I thought he was ready to commit to the order” he said, “but when I presented the final promotional contract, he said he was still considering another offer”.

Raymond and his buyer obviously weren’t aligned in their separate perceptions of where they were in the buyer-seller journey.

Most of the reasons sales fall through is that the sellers perceptions and a buyers willingness to commit are misaligned.… Read more

Your search for your next career

I have several experienced friends, who have left employment either voluntarily or not, before having secured their next role.  In the current environment, it can be challenging to make that ideal next connection and your next career move.

Here are some tips on how to ensure your continued employability after reviewing how we typically fill job openings as an insight on where to place your search emphasis.… Read more

How to take criticism, positively

http://www.mirror.co.uk/sport/football/news/manchester-united-1-2-real-madrid-1745557

Even if you aren’t a football fan, I’m sure you’ve heard of the “Ferguson Hairdryer” (see above) a unique way of passing information from Alex to anyone within listening range. It was Alex’s way of criticising his team, and its gained a reputation for being effective in a negative sort of way- its the sort of criticism you seek to avoid.… Read more

5 tips to focus under pressure

http://behindthehustle.com/wp-content/uploads/2011/10/reactionary-workflow1.png

I met an old colleague yesterday and she said she nearly didn’t recognize me, I looked so much calmer than I did when I was working for a multinational business.  Wow pressure certainly affects people differently, so lets look at ways to minimize the negative impacts.

When you’re managing in the middle of a business, there’s constant pressure. When everything is a priority, how do you remain calm and complete all your tasks on time?… Read more

How to deal with a Dominant boss

I remember when I first came to Asia, how do I deal with a Boss from a culture different to mine. I struggled for a while until i first came into contact with DISC. I quickly saw it was a way to cut through my cultural bias and enable me to understand the behaviours of both my new colleagues and bosses.… Read more