Bias has no place in sound decision-making GM6

How you make decisions is a critical part of the make up of a new General Manager, in the sixth part of our series I’ll dicuss bias and how it limits our decision making.

General managers need to be aware of the biases that affect us all and so be vigilant in mitigating their impact – by such means as forming diverse teams, soliciting independent opinions, collecting wide-ranging data, reframing questions and assigning and rotating the role of playing “devil’s advocate”.… Read more

What Mental Biases do you have?

After reading about these mental biases, you’ll probably say that you knew them all along… that’s an example of a mental bias, just what we’ll discuss today.

I recently came across Charlie Munger’s 1995 speech, The Psychology of Human Misjudgment, which introduced me to an explanation of what I’d been doing all my business life – using the power of  applying mental tools from a wide array of disciplines and applying these to the business questions I had.… Read more