How to start your strategy with “WHY”

Today is my session at SMUs Future Ready Forum where I talk about how to integrated the new digital environment into your strategy. I set out the case last week.

for the last three years, I’ve been helping companies think through and communicate strategy and it still amazes me that many companies have no clear idea  WHY they should succeed.  They have strategies, sure, and capabilities, and know where they are competing, but have no heart to their businesses, no reason WHY.Read more

Who are the happiest campers?

I’ve been a long time contributor to various tourist related rating sites (booking.com, tripadvisor) , and I tend to be an “if it’s great I’ll rate it, but if it’s not I won’t” style of rater.  In discussions with many of my “hosts” they put a premium on people rating their establishments, as more and more people are informed by social media.… Read more