applied know how
For the past several weeks I’ve been detailing a series of mental models of decision-making, examples of short cuts to enable us to manage better. Thinking more about these mental models, I thought further to realise that in our business lives, we are challenged by four BIG issues;
Today’s post isn’t about George W Bush, but he did say in 2006 he was the decider, my perspective is, if he had used these mental tools his decisions would have been much much better, but you be the judge.
I recently came across Charlie Munger’s 1995 speech, The Psychology of Human Misjudgment, which introduced me to an explanation of what I’d been doing all my business life – using the power of applying mental tools from a wide array of disciplines and applying these to the business questions I had.… Read more
Most companies and all Government agencies aid smooth and efficient management by using SOPs (standard operating procedures). Along the lines of: If this happens do that. This enables consistency of action and underpins high quality control.
SOPs can be great, can be life savers… But there are times when SOPs could kill your company.
Singapore’s National library is in the middle of a controversy fueled I think by perfectly good SOPs.… Read more