applied know how
Although my first job was as a Sales Representative and my second job was as a Sales and Product Manager, I didn’t really get interested in how to enhance fundamental Sales performance until I became a General Manager. Before that I was too busy doing thngs to think about how to improve what I was doing.
At that time I had the privilege to work with Guinness Overseas Ltd, a company now part of Diageo.… Read more
I’ve introduced the concept of Emotional Intelligence (eQ) and I’d like to take it further, and to provide you with some simple steps to enhance your personal eQ.
Following some of these steps will enable you to realign your work-life back into balance, reduce stress, and potentially resolve current conflict (and avoid future conflicts). By connecting with your emotions at work, you’ll be better equipped to identify, handle, and avoid difficult situations before they escalate.… Read more
I’ve worked with quite a few people that i have disliked. I disliked them for a variety of reasons. Sometimes the relationship coped with working together. Sometimes not. Rather than just avoiding these people- my original strategy- there are times when you must work closely with people you struggle to like and so struggle to work with.
The concepts of behavioural preferences, as described through DISC, and of emotional intelligence can help you deal effectively with difficult people and situations.… Read more
On Friday, I proposed a dozen tips for becoming a new middle manager in a new company, from my personal experience.
As a commentator has rightly suggested, many people are promoted within their own organisation to take up management role, and if so does my advice change. Is there anything you should do differently after an internal promotion. Yes, there are some differences with an internal promotion, you don’t start with a clean slate.… Read more
At the end of the first day I became a “middle manager” i cried myself to sleep. The job certainly wasn’t what i had thought
it would be; i felt like a rather compressed sponge, absorbing pressure from above and demands from below. I had no idea what the
job of a manager was. I didn’t even know how to get things done, or even what things to do, first!… Read more