Ten Critical questions for change

How do you approach difficult situations requiring major change in strategy?   Typically, military metaphors come to mind demanding a ‘commanding’ presence, ‘directive’ action, focus and urgency of activity.  All this needs determined leadership to get the right results; right?

This was certainly my preferred approach as a task focussed manager — I got to work leading and planning and cajoling and arguing— on my way to ‘shake things up’.… Read more