Jargon busting management

I’ve been reminded recently that the use of jargon or management-speak is alive and well.

In a recent conversation with a potential user of my services,  it was casually mentioned that people were “leaning in” more than they anticipated and so help was needed.  I had no idea what this person had just said “leaning in”… people inclined? What does it mean.  … Read more

6 steps to managing mature team members

As a new General Manager, you may find that your first challenge is how to lead a team that’s older and more experienced than yourself.

You look around the room in your first meeting and see some grey hairs, some wrinkles and a sea of knowledge and experience about the business compared to your small ‘pond’.

Luckily learning the best way to manage people with more experience and knowledge is not rocket science, it just involves incorporating a few simple rules into your management life.… Read more

8 strategies to handle the move from Functional Head to General Manager

The hardest move I ever had to make was moving from a functional head- in my case Sales Director- to General Manager.  And to be honest it was the transition that I was least prepared for.

Looking back on my previous companies, I believe that this move is the most traumatic to job candidates primarily because many of the skills that led them to be great functional heads are redundant as a new General Manager.… Read more

What’s your role?

When starting on new business projects its great that everyone knows and understands their role in the project.

I am currently involved in an Education project that isn’t really going anywhere as people are a little confused over what their roles are.

The insight into what’s your role is the be very clear on the specific levels of engagement on a project and ensure everyone knows what role they play AND engage in a way appropriate to their role.… Read more

A new Leader’s first step…

Leadership is a great strategic topic, but I don’t read too much on how to start being a leader, especially for newly appointed managers who are expected to quickly become leaders.

If you are newly hired or a newly promoted leader what are the first couple of steps you should do to start leading.

We all know that you need to find a way to build rapport or empathy with your team… and at the start its really tough to do, especially if you don’t know what to do.… Read more