Everyone knows the aphorism “you are only as strong as your weakest link” but research now shows you can equally only be as strong as your strongest link- depending on the business you are in.
Adam Mastrioanni theorises there are two types of problems: strong-link and weak-link problems. Weak-link problems are those where the overall quality depends on how good the worst stuff is, and strong-link problems are those where overall quality depends on how good the best stuff is.… Read more
