Two BIG benefits of enhancing Workplace eQ

Last week one of the people I work with, part time, resigned.

Its sad, she was a good team member a good worker, but the lack of good emotional skills in our workplace contributed to her resignation.

Looking back on my career, most of the great people that resigned from my teams did so because of a personal clash with co-workers or bosses.… Read more

4 ways to structure difficult conversations

My approach has been quite simple- tackle problems head on- simple, but it may not be right.

Obviously in the behavioural style I’m in “high D mode”, and while this has worked, sort of, for me, it may not necessarily the best approach for you… or those who you have to have a difficult conversation with.  The most difficult business conversations are easily those related to people, their behaviour, motivations and impact on or reactions to others.… Read more

How to take criticism, positively

http://www.mirror.co.uk/sport/football/news/manchester-united-1-2-real-madrid-1745557

Even if you aren’t a football fan, I’m sure you’ve heard of the “Ferguson Hairdryer” (see above) a unique way of passing information from Alex to anyone within listening range. It was Alex’s way of criticising his team, and its gained a reputation for being effective in a negative sort of way- its the sort of criticism you seek to avoid.… Read more

5 tips to focus under pressure

http://behindthehustle.com/wp-content/uploads/2011/10/reactionary-workflow1.png

I met an old colleague yesterday and she said she nearly didn’t recognize me, I looked so much calmer than I did when I was working for a multinational business.  Wow pressure certainly affects people differently, so lets look at ways to minimize the negative impacts.

When you’re managing in the middle of a business, there’s constant pressure. When everything is a priority, how do you remain calm and complete all your tasks on time?… Read more