Tag: behaviours

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Mentoring; unlocking workplace potential

Mentoring

In an era where GEN Z and Millennial retention is a significant challenge, workplace mentoring has emerged as a guide to both individual careers and organizational paths to success and resilience. The evidence is compelling: when it comes to fostering job satisfaction, career progression, and organizational diversity, the role of mentoring is not just beneficial – it’s transformative. Last week I wrote about external mentoring, here’s some tangible evidence of the benefits of mentoring

The Mentee’s Journey: A Roadmap to Empowerment and Success

For the mentee, the benefits of a seasoned focussed mentor are not just statistically significant – they’re career-defining.… Read more

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How DISC can help you win “Squid Game”

Executive Summary; using the DISC framework understand behaviour in high-stress situations, as seen in Netflix’s “Squid Game.” This analysis is essential for anyone looking to improve decision-making, leadership, and teamwork under extreme personal pressure. It offers practical insights into managing diverse personalities in challenging environments, both in personal and professional contexts.

The DISC framework, a renowned practical work-style and behavioural assessment tool, serves as an insightful lens through which we can examine human behaviour and decision-making in challenging scenarios.… Read more

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Execution Quality as a strategic Asset: A Guide for Seasoned Managers in Assessing and Benchmarking

The “Big Idea” propelling this discussion is simple yet transformative: Execution quality isn’t just an operational concern but a strategic imperative that impacts long-term organizational success. In a landscape where change is constant and competition is fierce, having a strategy isn’t enough. The real differentiator lies in how effectively that strategy is turned into action. Execution quality becomes the hidden variable that defines the gap between strategic intention what you expect to achieve and actual outcomes what was actually .… Read more

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Rethinking Value: Less About Delight, More About Sacrifice

When it comes to building customer loyalty and perceived value, there’s a common misconception that companies need to go above and beyond, exceeding expectations to ‘delight’ their customers. Yet, as Matthew Dixon, Karen Freeman, and Nick Toman articulate in their classic Harvard Business Review article, “Stop Trying to Delight Your Customers,” this belief may not necessarily hold the key to effective value creation.… Read more

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The challenges of learning for professional managers

After half a decade facilitating learning by professional managers, I have identified 5 key challenges learners face when it comes to learning and development that go beyond the typical lack of time and lack of resources that is often cited as a reason not to learn.

The first major challenge that professional managers face is the impact of a fixed mindset where they believe that their current abilities and talents are the ceiling of what they can achieve or that other approaches are threatening to their current success.… Read more