Uber has effectively sold itself to its investors as a tech company that simulates countless one-on-one negotiations between drivers and riders that, on an infinite timescale and with infinite patience is very much a technological product.
Except Uber isn’t quite doing this– its employing drivers who use their own cars to replace taxis (and delivery vans). Its clearly limited to the physical world, and isn’t infinitely scaleable at no cost.… Read more

