Prelude;  INERTIA vs INNOVATION; why successful organisations can’t change

Over the past 35 years, I have navigated the waters of organizational change, experiencing firsthand the formidable challenges it presents. This journey has not only shaped my understanding but also highlighted some critical insights into why change efforts so often fail.

The case of J.C. Penney highlights how inherent inefficiencies can make effective change impossible, despite recognizing the need for transformation.… Read more

What do we need to exit Covid?

The Un-Covid future… how are we going to transition from our current protective bubble wrap back into a hopefully more open world.

The Lancet identifies five critical steps to rational exit. With four identifying administrative capabilities, the skills/ resources that underpin the authorities’ power and influence within the community
• ability to track infection status
• public health capacity
• health system capacity
• border control

The fifth, importantly focuses on Community engagement and our trust in the authorities to do the job and supporting and reinforcing our compliance with their plans.… Read more

Effective Communication in a time of Covid

The multiplicity of responses and differences in outcomes to Coivid-19 illustrates that even when there are established change management and public communications theories, Politicians can just make things up as they go along.

It’s sometimes difficult to learn when in the middle of a crisis but successful Governments were those that knew and applied the theory in a way that reinforced trust.… Read more

Ten Critical questions for change

How do you approach difficult situations requiring major change in strategy?   Typically, military metaphors come to mind demanding a ‘commanding’ presence, ‘directive’ action, focus and urgency of activity.  All this needs determined leadership to get the right results; right?

This was certainly my preferred approach as a task focussed manager — I got to work leading and planning and cajoling and arguing— on my way to ‘shake things up’.… Read more