Strategy lessons from serious games

I’m a big fan of models; shortcuts that we can reference or leverage in various learning settings to address common business problems. They aren’t perfect but they are useful.


The best models have simple concepts yet are robust enough to apply in many different situations.

Perhaps unlike most executive development professionals I’m also a big fan of hands on activities and games to enable our participants to learn concepts.… Read more

How do I create a new strategy

One challenge new GMs will we face is how to build a strategy or reposition a business with a new strategy. Let me tell you a story.  I was in San Francisco with some customers, flying to Las Vegas, booked on Southwest Airlines.  As usual we milled around the departure gate, like you did then, waiting to board, having never flown Southwest.  … Read more