applied know how
We have all been in the position of disagreeing with someone and giving them critical feedback on their work or suggestion.
It is really fraught with pitfalls, especially if the person you are dealing with has a high S DISC profile– they will take your comments very personally. If your criticism is unvarnished you may end a friendship or have colleagues who refuse to work with you or refuse to permit you to appraise their work.… Read more
I remember many many meetings with my Managers where they (attempted) to give me feedback. When they needed to deliver negative feedback, they often used the technique called the Feedback Sandwich, some specific positive feedback, the negative feedback in detail and then follow up with some more general positive feedback.
Initially I thought this was great as I completely ignored the negative bits and basked in their positive comments- until I realized they didn’t really mean the positive bits, there were there just for display- it was the negative part that counted.… Read more
Even if you aren’t a football fan, I’m sure you’ve heard of the “Ferguson Hairdryer” (see above) a unique way of passing information from Alex to anyone within listening range. It was Alex’s way of criticising his team, and its gained a reputation for being effective in a negative sort of way- its the sort of criticism you seek to avoid.… Read more