I’ve inherited a dysfunctional team… help me

Anytime a senior member of staff leaves a company, a certain level of instability is to be expected.

Employees who reported into that person begin to feel insecure about their future within the company and they certainly can’t be blamed for feeling anxious about a new boss, maybe someone completely unknown to them or the business.

Personally, I have been involved in a few managerial upheavals in my career and can attest to how unsettling they can be.… Read more

How to quickly assess someones DISC preferences

One of the critical skills of successful General Managers is not only a clear understanding of self, but the ability to quickly size up people that you meet in a business setting, and Identify ways to work with them.  Whether they are new colleagues, a new boss, new clients or new staff- a good GM knows how to quickly find a way to build trust and empathy

I have given some guidance regarding assessing the potential preferences of strangers, but this was a while ago, and really didn’t provide a strong process to assessing a DISC profile.… Read more

Telltale Signs of poor eQ

I really had poor eQ when I first became a General Manager.  I was promoted for my functional skills rather than my leadership or people skills and I really struggled in my first years.

Looking back, the one tip I’d wished I’d received is about the importance of eQ in developing a great team, and a simple means of assessing your own eQ and those of the people around you.… Read more

How to Turn Your Weaknesses into Strengths

Sorry, this is a bait and switch title…

Realistically,  I don’t think something you are terrible at can become something you are world-class at. Such as a weakness (can’t write)  becomes a strength (brilliant author) …  but before you click away in search of better guidance, WAIT there’s more, I’d like to introduce you to the idea of reframing your weaknesses.… Read more