Tag: emotional intelligence

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Influencing within a Matrix

Matrix structures are becoming more and more common in Asia’s multinationals.

Individuals- used to more traditional management –  are struggling with reporting to two or more bosses, with often competing priorities and differing views on appropriate outcomes.

So how can a manager-in-the-middle negotiate the pitfalls of matrix management?

Working effectively in a matrix requires trust, cooperation, and coordination built upon a foundation of shared goals, clear roles and decision authority, and transparent and timely communication.… Read more

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A new Leader’s first step…

Leadership is a great strategic topic, but I don’t read too much on how to start being a leader, especially for newly appointed managers who are expected to quickly become leaders.

If you are newly hired or a newly promoted leader what are the first couple of steps you should do to start leading.

We all know that you need to find a way to build rapport or empathy with your team… and at the start its really tough to do, especially if you don’t know what to do.… Read more

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Top 10 signs of a Dysfunctional Board

I believe I was very lucky that few of the Boards of Directors I was a part of were really dysfunctional. Having said that a  dysfunctional board of directors has the ability to cause multiple headaches for your business or organization. In the penultimate discussion on Boards Lets look at why Boards go bad.

Not only will a dysfunctional board of directors often fail to make decisions that are in the best interest of the business, its dysfunction has the potential to move outside the confines of the boardroom, causing negative publicity.

… Read more
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5 critical conflict communication tools

As I am talking with friends and colleagues, the biggest challenge still is how to deal with difficult people situations.

I’m sort of glad as its a rich vein to write about here. So what do  think are the 5 most critical conflict defusing skills

First some background… It’s virtually inevitable that even the best  work relationships will involve some degree of conflict, at least some of the time.… Read more

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Hire for attitudes; train skills

When I was seeking that perfect candidate for a job opening, I looked at a CV and saw what a candidate had done, and then tested them on their skill level.  Then you hired the most skillful (the good ones) and put them to work.

This worked for a while, until I started working for larger organisations and to understand the culture of organisations.… Read more