applied know how
Business negotiations as a key component of the life of a manager in the middle- whether they are negotiating a new supply contract, discussing incentives and rebates with customers, or asking for a raise, how skilled your negotiation approach dictates the potential outcome.
Professor George Siedel, of University of Michigan Ross School of Business, is a recognized expert on negotiation around the world. … Read more
Some people have it, others don’t.
And you certainly know those who don’t have empathy, the UK and US television series “The Office” has a great example of an empathy less boss.
Empathy is the ability to understand and affect the emotional states of others.
a. The ability to “read” the emotions and emotional states of other.
b. The ability to determine the situations/triggers that cause various emotional states in others.… Read more
We have all been in the position of disagreeing with someone and giving them critical feedback on their work or suggestion.
It is really fraught with pitfalls, especially if the person you are dealing with has a high S DISC profile– they will take your comments very personally. If your criticism is unvarnished you may end a friendship or have colleagues who refuse to work with you or refuse to permit you to appraise their work.… Read more