applied know how
Two weeks ago, I introduced Ken Blanchard as an author. He has, of course, written much more than about effective problem delegation. Now I’d like to share another of his concepts- one minute management.
When i was a new manager I happened to read Ken Blanchard, One Minute manager series. As a believer that simpler is better, it struck me as a great start to managing people.… Read more
We have all been in the position of disagreeing with someone and giving them critical feedback on their work or suggestion.
It is really fraught with pitfalls, especially if the person you are dealing with has a high S DISC profile– they will take your comments very personally. If your criticism is unvarnished you may end a friendship or have colleagues who refuse to work with you or refuse to permit you to appraise their work.… Read more
The perennial problem I had in my work was the challenge of the barely performing team member- the one that everyone loves but who hasn’t been pulling his weight recently.
It’s not like they are deliberately under-performing — he’s not late on his reports and his ideas are generally solid. But he’s just not delivering to your expectations, and you’ve already given him multiple chances to come up to the high standards of the rest of the team.… Read more
I remember many many meetings with my Managers where they (attempted) to give me feedback. When they needed to deliver negative feedback, they often used the technique called the Feedback Sandwich, some specific positive feedback, the negative feedback in detail and then follow up with some more general positive feedback.
Initially I thought this was great as I completely ignored the negative bits and basked in their positive comments- until I realized they didn’t really mean the positive bits, there were there just for display- it was the negative part that counted.… Read more