A managers biggest problem

The perennial problem I had in my work was the challenge of the barely performing team member- the one that everyone loves but who hasn’t been pulling his weight recently.

It’s not like they are deliberately under-performing — he’s not late on his reports and his ideas are generally solid. But he’s just not delivering to your expectations, and you’ve already given him multiple chances to come up to the high standards of the rest of the team.… Read more

4 ways to structure difficult conversations

My approach has been quite simple- tackle problems head on- simple, but it may not be right.

Obviously in the behavioural style I’m in “high D mode”, and while this has worked, sort of, for me, it may not necessarily the best approach for you… or those who you have to have a difficult conversation with.  The most difficult business conversations are easily those related to people, their behaviour, motivations and impact on or reactions to others.… Read more