applied know how
I like the word cadence, it has a rhythm to it… which is how I’m using it here. Workshops should have a certain rhythm to them.
Often, workshops or Socratic based lectures tend to favour people who are quick thinkers who like to “think out loud”. But as we’re well aware not everyone thinks in the same way or at the same speed.… Read more
This is the ninth and last post I’ll make for the new General Manager… it talks about failure, how it’s inevitable if you are to learn and grow and how you can also be a become better at more intelligent when approaching failure.
Failure is an inevitable part of life, especially in the realm of leadership. New leaders must embrace the idea of failing in order to succeed.… Read more
The foundation of being a great General Manager is not your skill or focus, its your ability to bring together and bring the best out of a great team of people. In the seventh in our series I’ll discuss how to do that.
Ok I’m going to make a provocative statement, bear with me … good general managers do not really “do” anything. … Read more
When it comes to decision-making, not all voices are equal, and giving everyone an equal say can lead to unequal consequences.
Let me share a story … I had a colleague who was notorious for being against every major risky decision in our organisation. At board meetings he would ensure his negative opinion was duely recorded, and recalled his negative views should a decision fail for what ever reason… but no one ever raised his nay-saying for all the projects that were successful.… Read more
I hope this series of posts in transitioning into General Management remains interesting, in today’s fifth post, I’ll focus on the real focus of a General Manager, their customers.
Every decision in business must be based on serving customers first and foremost, solving their problems and doing so in such a way that the organization makes enough money to survive and in so doing enables other stakeholders to benefit.… Read more