applied know how
I have written a few postings on resilience and building resilience as i see it as a key characteristic to successful middle managers.
The ability to cope with stress in your life as a middle manager is essential. This stress can come from those who work for you, work with you and for whom you work, plus stress from outside the organisation.… Read more
As I am talking with friends and colleagues, the biggest challenge still is how to deal with difficult people situations.
I’m sort of glad as its a rich vein to write about here. So what do think are the 5 most critical conflict defusing skills
First some background… It’s virtually inevitable that even the best work relationships will involve some degree of conflict, at least some of the time.… Read more
When I was seeking that perfect candidate for a job opening, I looked at a CV and saw what a candidate had done, and then tested them on their skill level. Then you hired the most skillful (the good ones) and put them to work.
This worked for a while, until I started working for larger organisations and to understand the culture of organisations.… Read more
“and now a few words from our sponsor” (audible groans I as ascend the stage)
… or “Les, we thought we’d kick of the training session -as you’re here- with a few words from you”
I think I’ve been introduced this way over a hundred times in my management career. I was rarely warned, and rarely prepared. But I coped. At the beginning badly, but as time and experience wore on, I coped better.… Read more
I’ve written about resilience and how to develop it to enhance your eQ, here’s a quick quiz to assess your own resilience.
Resilience is the process of adapting to difficult or challenging life experiences, says the late Al Siebert, PhD, founder of The Resiliency Center in Portland, Oregon USA.
Interested to find out how resilient you are? Take this quiz, adapted from Siebert’s book The Resiliency Advantage.… Read more