5 critical conflict communication tools

As I am talking with friends and colleagues, the biggest challenge still is how to deal with difficult people situations.

I’m sort of glad as its a rich vein to write about here. So what do  think are the 5 most critical conflict defusing skills

First some background… It’s virtually inevitable that even the best  work relationships will involve some degree of conflict, at least some of the time.… Read more

So what should I do… for a career?

A lot of intelligent people have said for greater success in life, follow your passion.

What’s my passion?

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Here’s a simple method to find out both what your passion is and what you are good at. Obvious advice to young entrepreneurs deciding what type of business to start, it’s commonly advised to “do something you love.”

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But what if you don’t know what you’re passionate about?… Read more

Creating viral posts- here’s the “what” and the “how”

Not that i’ve created a really viral post here, I just don’t have enough regular readers to create a widely circulated viral post. But I have been part of a series of viral posts through www.bigfoottraveller.com, as we posted a simple chart of Singapore’s long weekends in 2015. The post reached over 100,000 people in a week.

If you don’t have time to read further here’s the key points;

What should you post ?Read more

How to build Empathy

Some people have it, others don’t.

And you certainly know those who don’t have empathy, the UK and US television series “The Office” has a great example of an empathy less boss.

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Empathy is the ability to understand and affect the emotional states of others.

a. The ability to “read” the emotions and emotional states of other.

b. The ability to determine the situations/triggers that cause various emotional states in others.… Read more

3 Tips for Impulse Control

One of the challenges I see others struggle with is in keeping their impulses under control, especially in work related situations.  Someone raises an issue and quick as a flash a critical remark, a laugh or a joke at their expense comes from the impulsive individual… followed slowly by the realisation that, well, they should have thought about it first.

So how can we keep impulses under control.… Read more