applied know how
I struggle to enable our participants learn certain abstract concepts. The concept of “Value” is one of those.
All too often value is simply defined as quality less cost. Few learners seem to want a deeper investigation as there is a predilection to avoiding cost-cutting (value is cost) that affects their personal view of quality. A clear understanding of what value really is and means is critical for business.… Read more
Humans are “friction-obsessed”; Friction is our ultimate foe in a constant crusade for efficiency and optimization. It slows us down and robs us of energy and momentum. It makes things hard. We dream of futures where things run smoothly and effortlessly, where it’s all so easy.
Driven by this vision, we’ve constructed a vast techno-industrial complex that churns out endless products aimed at smoothing increasingly insignificant inconveniences.… Read more