applied know how
As a good faculty member I adhere to the traditional foundation of change management in business schools which are the works of Prof. Kurt Lewin (change as three steps- CATS– devised in the 1950s) and Prof. John Kotter (8 step change model).
I always start this session with a simple statement from McKinsey… 70% of change programs fail! … Read more
Can you get people — including yourself — to start behaving in a new away?
We know what you’re thinking — people resist change. But the facts are not quite that simple. Babies are born every day to parents who, inexplicably, welcome the change. Think about the sheer magnitude of that lifestyle adjustment! Most people would never willingly agree to start working for a new “boss” who woke them up twice a night, screaming, to demand they perform trivial administrative duties.… Read more
We appear to be in a state of constant change- reacting to a changing economy, reacting to political change, reacting to environmental change… all these external factors mean we need to recalibrate our strategies and potentially change course.
How can executives better cope with change?
If you give your managers a complicated process to follow (especially one which takes time to figure out how to complete and is slow to implement) they will probably do the bare minimum they need to meet that process while cutting corners where they can.… Read more
Last week I outlined a rationale for effectively implementing change within your organisation.
This week I’ll review the formal frameworks you could select to underpin and support that change… we’ve talked about what and why… now here’s how.
Typically, people apply a change model. I have 8 of these (including Kotter’s eight step change model) later. But consistent research shows that most change programs fail to achieve their desired results (Kotter 1978, 1996, 2007; McKinsey 2008, 2015; Anand & Barsoux 2018) So repeated surveys show that change more often than not fails… here’s my explanation.… Read more
I’m working more and more on assisting companies improve their skills of persuasion, inside their organisations.
This is definitely a key skill relevant to leaders at all levels. the ability to positively influence people in such a way that others follow you and act willingly —as opposed to complying because of the “authority” you hold from the organisation- is more and more sought after. … Read more