applied know how
We’ve all seen it before and recognize that different people respond to pressure in different ways.
Knowing how a person will react under pressure can be extremely useful in guiding management decisions. Understanding when a person’s behaviour betrays feelings of pressure can also be extremely advantageous in a number of ways.
‘Pressure’ in this sense is defined as a short-term effect.… Read more
As I am talking with friends and colleagues, the biggest challenge still is how to deal with difficult people situations.
I’m sort of glad as its a rich vein to write about here. So what do think are the 5 most critical conflict defusing skills
First some background… It’s virtually inevitable that even the best work relationships will involve some degree of conflict, at least some of the time.… Read more
One critical element in my people management over the years has been to develop an understanding of peoples behaviour preferences, and utilising DISC as a means to appreciate these.
As explained earlier DISC is a well regarded measure of how an individual prefers to act either in work or home settings. Its not a personality test, but a self assessment of your behaviour preferences.… Read more