applied know how
I’m off to Doha soon, and assisting a major client assist SME exporters enhance their performance.
One critical topic I’ll be engaging with our participants about is trust, and the role trust plays in business
Trust is a critical component of any successful business relationship. Whether it’s between employees, managers, customers, or partners, trust is essential for effective communication, collaboration, and decision-making.… Read more
I like this picture. When ever I show it in relation to “change management” everyone immediately gets it… they are the ones trying to push the rock.
In 2019, I wrote about my views on change, and a series of models of change. I’ve reviewed it, updated it, and here I present it again.
Typically, people apply a change model. I have worked with around 8 of these (including Kotter’s eight step change model) and I’ll share these later.… Read more
My most productive time – having Teh-C and planning the day before 8am.
I’m crafting a video introduction to an upcoming SMU-ExD Executive Development session on strategy… how can I impress on my Middle-manager participants how IMPORTANT strategy is to them, and how their job revolves about being a strategy carrier for the organisation. First in INQUIRY mode by providing senior management with real insights into what’s happening in the real world and the in ADVOCACY mode cogently engaging with front liners about how to use the strategy to create beneficial outcomes?… Read more
Some decisions are consequential and irreversible or nearly irreversible – one-way doors – and these decisions must be made methodically, carefully, slowly, with great deliberation and consultation. If you walk through and don’t like what you see on the other side, you can’t get back to where you were before.
But most decisions aren’t like that – they are changeable, reversible – they’re two-way doors.… Read more
How do you approach difficult situations requiring major change in strategy? Typically, military metaphors come to mind demanding a ‘commanding’ presence, ‘directive’ action, focus and urgency of activity. All this needs determined leadership to get the right results; right?
This was certainly my preferred approach as a task focussed manager — I got to work leading and planning and cajoling and arguing— on my way to ‘shake things up’.… Read more