12 Useful Projects for that Spare 5 minutes

If you are a task orientated personality, high D or C, you may find yourself with the occasional 5 minutes before a meeting, or call, and feel frustrated you can’t use it to complete a task AND be on time for your meeting.

Don’t waste that time… You can’t complete a typical task, but here are some things you could profitably do for your business and career in that 5 minute window.… Read more

Make criticism work for you

I remember many many meetings with my Managers where they (attempted) to give me feedback.  When they needed to deliver negative feedback, they often used the technique called the Feedback Sandwich, some specific positive feedback, the negative feedback in detail and then follow up with some more general positive feedback.

Initially I thought this was great as I completely ignored the negative bits and basked in their positive comments- until I realized they didn’t really mean the positive bits, there were there just for display- it was the negative part that counted.… Read more

4 Easy Steps to greater Sales Effectiveness

Although my first job was as a Sales Representative and my second job was as a Sales and Product Manager, I didn’t really get interested in how to enhance fundamental Sales performance until I became a General Manager. Before that I was too busy doing thngs to think about how to improve what I was doing.

At that time I had the privilege to work with Guinness Overseas Ltd, a company now part of Diageo.… Read more

Failure’s 5 lessons

I’ve failed a lot in my career, and I wont bore you with a laundry list, safe to say the failures weren’t career threatening, just embarrassing.

I did learn though. The painful touch of failure made the lesson all the more memorable.

Taking stock, achieving the meaningful results in large projects the first time around is rare. I’ve certainly found that  the best lessons are learned when things don’t happen the way you want them to and you find out what doesn’t work as planned.… Read more