applied know how
After writing about Google’s proof of the value of middle managers, a Wharton Professor, Ethan Mollick, has calculated the actual value add of great middle managers to businesses.
His study of computer-game makers shows something different — that individual middle managers matter a lot. And of all the individuals, the choice of who is the middle manager on vital projects goes the furthest in explaining why some firms do better than others.… Read more
The last couple of weeks I’ve written about hiring inside organisations, and having hired the internal candidate how can we make the internal hire a success?
We’ve all had a great employee, who does good work, and has told you that they are ready for more responsibility. Three months after promoting them to manager you regret the decision.
Thinking back, the hardest period in my working life was the first three months after moving to a new company to manage a team. … Read more
My old work colleagues are occasionally complaining about the culture in their new place of work. I listen, empathise and then disagree with them.
Culture is what you make of it, good or bad… do something don’t complain. While I agree that an internal culture is based on a foundation laid out by employers, it is up to employees to make it thrive.… Read more
Previously I’ve written about Jeff Bezos and his encouraging his staff to read selected books.
I’m not in Bezos class, but I have suggested a reading list for my team members in the past and I’ve used these series of books as a basis for both self Learning and guided learning.
Self learning typically would encourage your team member to read the book (they are all quite short) and to identify three ideas they can implement now.… Read more
While most companies have a Sales process, a Sales Department, a Sales manager, sales teams- rarely do we look at the process from the customers perspective.
In a previous post, We initiated a review the buyers process, by starting with an in-depth understanding the motivations, behaviours and needs of buyers. From this i described how we were able to create an effective buyer strategy to boost sales with both an individual buyer and amongst a segment of buyers.… Read more