applied know how
The foundation of being a great General Manager is not your skill or focus, its your ability to bring together and bring the best out of a great team of people. In the seventh in our series I’ll discuss how to do that.
Ok I’m going to make a provocative statement, bear with me … good general managers do not really “do” anything. … Read more
You’ve inherited what you consider a dysfunctional team, but what makes you think they are dysfunctional? Last week we analysed the first cause of dysfunction- a lack of trust. Now we move on.
Patrick Lencioni created a very understandable model about how and why teams are dysfunctional and how you can assist them to function better. Lets work at the base, the most fundamental dysfunctions, and work our way up.… Read more
As I am talking with friends and colleagues, the biggest challenge still is how to deal with difficult people situations.
I’m sort of glad as its a rich vein to write about here. So what do think are the 5 most critical conflict defusing skills
First some background… It’s virtually inevitable that even the best work relationships will involve some degree of conflict, at least some of the time.… Read more
One critical element in my people management over the years has been to develop an understanding of peoples behaviour preferences, and utilising DISC as a means to appreciate these.
As explained earlier DISC is a well regarded measure of how an individual prefers to act either in work or home settings. Its not a personality test, but a self assessment of your behaviour preferences.… Read more